DOMESTIC SHIPPING TIME: Items ordered and paid for ship in 5-7 business days unless otherwise noted in product description. Bespoke items will take longer due to the nature of the collaboration.
INTERNATIONAL SHIPPING TIME: Orders may be subject to customs processing depending on the declared value. We set the declared value, complying with customs declaration laws. As the buyer, you should be aware of possible delays from customs inspections, import duties and taxes which the buyer must pay, and brokerage fees payable at the point of delivery. International orders can take up to 4 weeks to arrive, if not longer, due to this process.
REFUNDS AND EXCHANGES: Due to the nature of our products, we cannot accept returns. We will offer a replacement or a shop credit for certain circumstances. Please send us an email (firstname.lastname@example.org) with any issues (you did not receive, wrong item, etc...) regarding your purchase so we can address it as soon as possible. You are our top priority, and we will do all that we can to ensure you are pleased with every purchase made.